Konexx 14137 Call Center Usb Phone 2pc

The Konexx USB Phone 2 PC - Call Center is the ultimate low cost recording solution. Record telephone conversations digitally on a PC and file the recording for on your network for later retrival and playback. Ideal solution for verification of contractual discussions. Flexible software program operates in Supervisor Agent On-Demand or Agent Logger mode. High quality sound recording ensures both sides of the conversation are recorded clearly.

Features
• USB Phone 2 PC hardware and software easily installs on an individual PC or notebook.
• Phone 2 PC - Call Center software has three GUI modes:
• Supervisor Mode - gives the user complete control of all recording features (record start/stop pause file location etc.)
• Agent-OnDemand Mode - perfect for verification services enables agents to start/stop and pause recordings. Only the required portions of calls are recorded. Files are automatically saved to a drive location determined by a supervisor.
• Agent-Logger Mode - voice activated mode that automatically records and files all conversations. Settings and features are invisible to agents.
• No external power source needed. USB Phone 2 PC gets its power from the USB port.
• Easily switch from recording phone conversation to recording from the supplied external microphone.
• Auto file naming feature allows you to save files with prefixes and/or date/time as the file name automatically.
• Supervisors can select on-demand or voice activated recording.
• Administrators can choose modes by using a special password.
• Voice activation feature starts recording when it senses voices on the telephone.
• Bookmarks can be inserted during recording/playback for easy access to important points of the conversation.
• Add an annotation at the beginning or end of a recorded file.
• Includes an external microphone for easy dictation meetings and interview recording.
• Enables audio files to be played through the telephone set.
• Great organizational tool that saves your conversations in folders and directories on your PC just like your Word and Excel files.
• Easy to use Graphical User Interface (GUI).
• Enables audio files to be played through the telephone set to parties at the other end of your call.
• in. Announcement Managerin. feature allows playing of prerecorded messages to called parties even while recording
• No computer sound card needed. The USB Phone 2 PC interface is the sound card.